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Jan 223 min read
Polluter pays: What the latest thinking means for firms
The FCA's new guidance states that ‘polluters’ need to meet, not avoid, the redress liabilities owed to consumers when things go wrong.
May 1, 20201 min read
Could conduct risk be amplified during lockdown?
We'll look at the ability of individuals to cause harm to its customers, the role of culture in managing this risk and the impact of the Sen
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