The consumer credit market is evolving rapidly. From digital-first lenders and AI-driven underwriting to buy-now-pay-later (BNPL) products and open banking-enabled affordability checks, innovation is reshaping how consumers access credit—and how firms assess, manage, and recover lending.
Consumer credit firms operate in one of the most heavily regulated corners of financial services—and for good reason. The products you offer can have a profound impact on customers' financial wellbeing, and the FCA's supervisory approach reflects that reality.
The payment services sector continues to grow, supported by the government’s broader economic growth and innovation strategy. Ministers have been clear: payments, fintech and digital finance are central to the UK’s competitiveness — and reducing unnecessary regulatory burden is a strategic priority.
Rising living costs are placing unprecedented pressure on UK households. From soaring grocery bills to
climbing energy prices, consumers are feeling the squeeze—and for many, this means struggling to keep up with existing credit commitments.
Think Operational Resilience is just for Banks? If you are a Payments Service Provider, think again!
The FCA is turning its focus to PSPs, and they’re ready to test how well your resilience framework really works.
SM&CR is to be restructured and refined. Easing the burden is the FCA's aim, but what will they mean for your firm? Get practical insights for your firm's compliance and HR strategy from the compliance consultants at Adempi.
A significant overhaul of the safeguarding requirements for Authorised Payment Institutions (APIs) and Electronic Money Institutions (EMIs) is on the horizon.
The FCA is taking charge of non-financial misconduct by extending bullying & harassment prohibition to non-banking firms. This extension should be helpful for the industry, removing previous uncertainty about how to deal with employee disciplinaries and grievances from a regulatory perspective.
To support firms's ability to hire talent, aspects of SM&CR are set to be removed and refined. It will be a welcome development by the industry, while the FCA aims to still preserve the core benefits of the regime.
The proposals for asset managers are a meaningful change to AIFMD but they may not be positive for all AIFMs. We recommend assessing the impact on your firm and responding to the Call For Input if you see unintended consequences.
More needs to be done to protect vulnerable customers according to the latest good and bad practice findings from the FCA's review following the introduction of the Consumer Duty.
