

RESOURCES
Events, opinions and information
Countdown to the Consumer Duty 2024
As the 31st July deadline looms for closed products implementation and for board sign off on the annual board report, the FCA is publishing
Consultation Paper launched to improve protection for borrowers in financial difficulty
On 25th May 2023 the FCA published a Consultation Paper (CP23/13) setting out its plans to remove the current Tailored Support Guidance...
Lenders asked to support consumers during cost of living crisis
Earlier this month the Financial Conduct Authority (FCA) recently published a Dear CEO letter encouraging lenders to support their...
Google makes verification changes to tackle online financial scams
Financial services marketers and advertisers in the UK now need to be verified by Google in order to advertise online. The Google Ads...
Diversity consultation from FCA and PRA
Much more needs to be done to create a truly diverse and inclusive financial services sector according to the UK regulators, FCA and PRA....
The rise in scams and the threat to a legitimate financial services industry
In May, Mr Steward (FCA Executive Director of Enforcement and Market Oversight) spoke at the City & Financial Global - FCA Investigations...
Support for LCF bondholders to be extended beyond FSCS
The Government is setting up a support scheme that will compensate up to 80% of each LCF bondholder's investment
Fair Treatment of Vulnerable Customers: Finalised Guidance Released
The Guidance is designed to drive change within firms and help them understand how to achieve the goal of treating vulnerable customers in t
Vulnerable customer awareness | webinar
Join us for a webinar exploring the FCA's evolving expectations of firms when it comes to vulnerable clients. With an increased focus by th
Identifying which customers are "vulnerable"?
The FCA's view on which customers could be vulnerble may come as a surprise to firms. Here are the 4 Vulnerability Factors to consider










